Privacy

We may wish to provide you with information about special features of our website or other services or products we think may be of interest to you. If you would rather not receive this information, please send an email to resolve@sportresolutions.co.uk with the word ‘Unsubscribe’ in the subject line and your name and the related email address.

We take reasonable and appropriate measures to ensure that your personal information is kept private and confidential. However, due to the open nature of the internet, Sport Resolutions cannot guarantee that personal information will not be intercepted or otherwise. Exceptions are when personal information may be made public includes e.g. information provided in published decisions.

Please contact Sport Resolutions if you have any queries or comments regarding our privacy policy.

Cookie Policy

What is a cookie?

Most websites you visit use cookies to improve your user experience. Cookies enable a website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site. So for example, when you enter your login details and move to another page, the site won’t recognise you and won’t be able to keep you logged in.

What's in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences, or what’s in your shopping basket.

Visitors to our website and cookies – your privacy

When someone visits www.sportresolutions.co.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various parts of the site. We collect this data in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies or to stop it accepting cookies from a particular website.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your browser for further details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

To opt out of being tracked by Google Analytics across all websites, visit: http://tools.google.com/dlpage/gaoptout

Enabling cookies for online purchasing

To enable cookies to allow you to make purchases online, here is a simple guide for how to ensure your browser settings are correct.

Enabling Cookies in your browser
LogoBrowserInstructions
Internet Explorer

Internet Explorer

  1. Click on Tools at the top of your browser and then Internet Options
  2. Under the Privacy tab, ensure that your setting is at Medium in order for cookies to work.
  3. Click OK and you’re done.
Mozilla Firefox

Firefox

  1. Click on Tools at the top of the browser, then Options.
  2. Select the Privacy icon, click Cookies, then click accept cookies from sites
  3. Click OK and you’re done.
Google Chrome

Google Chrome

  1. Click on Settings at the top of the browser, then Advanced settings.
  2. Under Privacy, click Content settings, and at the top ensure Allow local data to be set is selected.
  3. Click OK and you’re done.
Safari

Safari (PC)

  1. Click on the Cog icon at the top of the browser, then Preferences.
  2. Select the Privacy tab, and under Block cookies click Never.
  3. Click OK and you’re done.
Safari

Safari (Mac)

  1. Click on Safari at the top of the browser, then select Preferences.
  2. Click Security and choose to accept cookies always or only from sites I visit.
  3. Click OK and you’re done.

Our privacy policy and other websites

Our privacy policy does not cover the links within this site that take you to other websites. We encourage you to read the privacy statements on the other websites you visit.

Further Information

Find out more about cookies at www.allaboutcookies.org

The UK enforcing body, the Information Commissioner's Office (ICO), has written Guidance on the New Cookies Regulations with practical advice on how to obtain informed consent from web visitors and how to comply with the new rules governing the use of cookies. To find the guide go to www.ico.org.uk  and type 'Cookies' in the Search field.

Essential Cookies

These cookies are essential because they allow visitors to your website to use certain features and move around the site, for example to access secure areas. Without these cookies, requested services such as shopping baskets or electronic billing cannot be provided.

Essential Cookies
Cookie NameDomainExpiryData StoredPurposeTypeThird Party
PHPSESSIDwww.sportresolutions.co.ukSessionRandom StringSet by the site to maintain a user's secure server sessionEssentialN
exp_csrf_tokenwww.sportresolutions.co.uk2 HoursRandom StringSet by the site to maintain a user's secure server sessionEssentialN
exp_expirationwww.sportresolutions.co.uk2 HoursTimestampSet by the site to maintain a user's secure server sessionEssentialN
exp_last_activitywww.sportresolutions.co.uk1 YearTimestampSet by the site to track a member's website usageTrackingN
exp_last_visitwww.sportresolutions.co.uk1 YearTimestampSet by the site to track a member's website usageTrackingN
exp_sessionidwww.sportresolutions.co.uk2 HoursRandom StringSet by the site to maintain a user's secure server sessionEssentialN
exp_trackerwww.sportresolutions.co.ukSessionURISet by the site to track website usageTrackingN
repeat_visitwww.sportresolutions.co.uk1 YearIntegerSet by the site to track a member's website usageTrackingN

Functionality Cookies

These cookies allow your website to remember the choices a visitor makes, such as user name, language or the region the visitor is in. Functionality cookies also provide enhanced, more personal features. For instance, your website may be able to provide visitors with local weather reports or traffic news by storing the visitor's regional location information in a functionality cookie. Such cookies can also be used to remember changes visitors make to text size, fonts and other parts of your web pages that are customisable. They may also be used to provide services that are requested, such as watching a video or commenting on a blog. Functionality cookies only collect anonymous information and cannot track visitors' browsing activity on other websites.

Functionality Cookies
Cookie NameDomainExpiryData StoredPurposeTypeThird Party
_ga.sportresolutions.co.uk2 yearsStringUsed to distinguish usersTrackingY
_gat.sportresolutions.co.uk10 minutesIntegerUsed to throttle request rateTrackingY