Business Support Officer

Sport Resolutions, the premier arbitrator and mediator of disputes in sport, is seeking to appoint a personable, friendly, presentable, enthusiastic and organised Business Support Officer with the skills and experience to assist in operations, centre management, IT, marketing, case management, finance, service development and event management.

It is an exciting time to join the organisation, with our new 2024 strategy being announced later in 2019. The successful applicant will help us achieve our goals by assisting the case management team, the Marketing Manager and the Business Manager.

The successful candidate will have excellent communication and customer service skills and will enjoy working with the wide range of people who use our services. You will help to operate and run our Arbitration and Mediation Centre, you will help in promoting Sport Resolutions’ services, key messages and events, and you will offer administrative support to the case management team as and when required.

The successful candidate is likely to have worked in a relevant position for at least 12 months and will have good administrative and IT skills. Even more importantly, the post holder will have a can-do attitude, will be able to multi-task, will enjoy the varied work and will realise the great opportunities and experiences which this role offers. An interest in sport and sports law is desirable however more important is your attitude and motivation for working for a not-for-profit organisation committed to reinvesting back into sport.

A certain level of flexibility is required as some events require early starts and/or late finishes. The successful applicant will work on tasks as simple as ordering stock and photocopying all the way up to handling case files and booking speakers for events.

Sport Resolutions has a history of promoting from within and investing in the development of its staff. The successful individual will have the opportunity to learn quickly in this varied role and move into higher positions in either the business or case management side of the business.

For more information please refer to the Role Profile, found in the link to the right of the page.

Location: Fleet Street, London

Salary: £21,000 + benefits


Sport Resolutions’ focus is on resolving issues that threaten the integrity and good governance of sport such as doping, match-fixing, corruption, abuse and neglecting the duty of care towards athletes, coaches and other participants in sport. We also operate the National Anti-Doping Panel (NADP) and National Safeguarding Panel (NSP). Sport Resolutions has helped to resolve more than 1000 disputes across 40 sports in the past 10 years and has saved sport in the UK more than £10 million in legal fees and administration costs. In addition, Sport Resolutions hosts a flagship annual conference, a rolling seminar programme and works with higher education institutions to educate the next generation of leaders in sport. We hold the majority of our hearings and mediations in our Central London Arbitration and Mediation Centre.


To apply, please send your CV and a covering letter explaining what you will bring to the role to by 5.00pm on Friday 26 July 2019.

Interviews will be held from Wednesday 31 July 2019.

Equality Monitoring

Sport Resolutions (UK) is fully committed to the principles of equality of opportunity and is responsible for ensuring that no panel member, employee, job applicant or client is unlawfully discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to promoting equality and will actively seek individuals from diverse backgrounds to be involved in our organisation.

Equality monitoring is undertaken to assess and report upon the equality and diversity of our panels. We therefore request that all applicants anonymously complete the Equal Opportunities Monitoring Form found online here. The completion of the Equal Opportunities Monitoring Form is not compulsory but it is encouraged.

Your contribution will be invaluable in helping us recognise if there are groups that may be under represented. From this we can take steps to improve the way we operate to ensure we are genuinely inclusive.

The information provided will be used solely for the purposes of building a profile of the Sport Resolutions (UK) Panel. It will be stored securely and at no time will it be shared with individuals or organisations outside of Sport Resolutions (UK). Individual rights under the Data Protection Act 1998 will be fully protected.

Thank you very much for your assistance and support in making Sport Resolutions (UK) an inclusive organisation.
A large print, Braille or audio version of this advert can be obtained by request from us by calling the office on 020 7036 1966.

Related Links

Business Support Officer Role Profile